These controversies regarding the relationships amid citizenship pressure, OCBs and CCBs could be due to ways that OCBs are measured. During the literature, OCBs have typically been outlined as spontaneous behaviours and rated by colleagues or leaders (e.g.two). Other-rated measurements are unable to establish the behavioural motivations underlying OCBs1,11. This https://www.youtube.com/shorts/ZsO9iQ1SGS4